A motivated teamfills more tablesthan any marketing campaign.
Trophy is the review management that strengthens your team spirit and visibly improves your service. Change emerges — day by day.
What concretely changeswhen Trophy runs in your venue.
- 01Utilization
Higher utilization.
Trophy lifts your Google average and your ranking. In comparable Swiss venues we typically see 15–30% more bookings once the average crosses 4.5 stars. If you're in the top 3 of Google search, 15–25% of all searches pick you.
- 02Team spirit
A team that drives itself.
When reviews become visible recognition, your team wants to collect them. Staff stays longer, is more satisfied — and the fire in them is lit. From their own drive, not from duty.
- 03Service quality
Service that visibly improves.
What's measurable improves. Every guest contact becomes a possible 5★ moment — your team works more attentively, more engaged, with more enthusiasm. From their own interest, not because they have to.
How can one system trigger all three at once? Competition makes it possible.
The four screens
Everyone gets their own card. Period.
When Marco shows a guest his card or holds up the QR code, the system knows instantly: Marco was with the guest. The review that guest leaves — you owe it to him.
The media is designed individually for you — material, colour, shape, and lettering: whatever fits your brand.
- Unambiguous attribution per staff member
- Works offline
- Designed to match your venue
Sofia
The personal stage.
Marco opens Trophy on his phone and sees his own universe: current streak, rank in the team, personal best, the next reachable milestone, and badges to earn.
This is Marco's personal stage. He sees neither his colleagues' weaknesses nor who's at the back — only himself and his progress. The mechanic is intrinsic: reviews become a personal win, not a duty.
Push notifications come when a streak is about to break or a record is in reach.
Who doesn't like standing on the podium?
- Streaks build continuity
- Push only at streak risk or record approach
- Web app, no installation needed
Hi Sofia
Your week
14
new reviews
4 wks
#1
Personal best
18 in one week
Full overview. Targeted optimization.
On your desktop or tablet you see everything your team doesn't: Who was active this week? Who hasn't collected a single review in three weeks? This data lets you coach in a targeted way — and lead.
Trophy analyses every review fully automatically, detects patterns, and turns them into concrete action recommendations so you can move your venue forward with intent.
Our team stands by your side. In regular meetings we discuss what Trophy is showing you — and how we can make it even more effective in your venue. From team challenges to staff awards. Our experience is your tailwind.
- Per-staff inactivity alerts
- Automated action recommendations from your guest feedback
- Regular meetings to keep optimizing the system
Main
Growth
Overview
Welcome back
Avg.
4.4 ★
This week
12
Total
88
Open
0
Team · this week
The team celebrates itself.
We provide a display that runs around the clock: the top-3 leaderboard, the team monthly goal, «Climber of the week», and the current streak highlights.
What matters: what appears here isn't control — it's recognition. The leaderboard in the break room gives every staff member the feeling of being seen. Whoever made the biggest jump this week gets attention — publicly, in front of the whole team. That produces real ambition: not the forced kind, but the one that comes from within. And when everyone is working toward the same goal, something emerges that no team-building can buy — a shared goal that welds people together.
Wins are always celebrated. Failures never pilloried. Those at the back only see their own growth — and the next step forward.
- Top-3 leaderboard rotates with the team monthly goal
- «Climber of the week» celebrates the biggest improvement
- No public shaming of last place
Top 3 · this week
Sofia
Marco
Lukas
Six game elements.One consequence: your team wants to collect reviews.
- 01
Streak
Nobody lets a running streak break voluntarily.
- 02
Personal Best
Intrinsic motivation. Even those not in first place can win — against themselves.
- 03
Team rank
Social comparison creates ambition and playful competition.
- 04
Climber of the week
Rewards the jump, not just the absolute winner.
- 05
Team monthly goal
A shared goal. Everyone pulls the same rope.
- 06
Monthly review
This is where recognition becomes concrete and appreciation public.
While you look after your guests,Trophy keeps working.
Team motivation is one half. The other half Trophy handles automatically — the visibility work you'd otherwise do yourself.
AI replies to every review
Empathetic, authentic responses in the tone you choose for your venue. Published at natural intervals — during your opening hours. Fully automatic if you want, or as a draft you review and approve.
Weekly Google Posts
Current photos, seasonal offers, events. Google rewards active profiles — we deliver them, included.
Google profile setup
Optimized once, then maintained regularly. Categories, attributes, description.
SEO reports
Every month we show you transparently how your visibility on Google changes — and how guests respond to it.
Seven days.Then everything runs.
- Day 1
We set up Trophy: profile, AI replies, staff accounts, team display.
- Day 2
Google profile optimization. Categories, attributes, description, photos.
- Day 7
We deliver the media and train your team on-site. Collection starts.
- Day 21
First optimization meeting. How is it going? Where can we sharpen?
- Day 30
First monthly report including pointers for bonuses and recognition. On the Wachstum package, the 30-day money-back guarantee ends today.
Data in EU data centres.DSG- and GDPR-compliant.
- Hosted in certified EU data centres (ISO 27001).
- Guest data is not collected — Trophy only stores review metadata.
- Staff statistics are DSG- and GDPR-compliant: access only for the owner and the affected person.
- On cancellation: all data exported and deleted within 30 days.
About setup and daily use.
Do my staff need to install an app?
No. The staff view runs as a web app in the browser — a bookmark is enough. Whoever wants can save it via «Add to home screen» as an app-like shortcut.
What if a guest later changes their review?
We track the latest state of the review. If a guest later drops from 5 to 4 stars, Marco sees it in his dashboard — and it's a coaching signal, not a penalty.
How does the AI reply work exactly? Does AI really answer every review?
Yes, but filtered. For 5★ the AI replies automatically in your tone. For 1–2★ the AI drafts a reply that you approve — no hasty answer to negative reviews without your eyes on it.
Does Trophy work in multiple languages?
Yes. Guests write in German, French, Italian, English — the AI replies in the same language. The staff and owner interface is available in DE and EN.
What happens if the restaurant's internet goes down?
NFC tags keep working — they're pure data carriers. The review is sent directly from the guest's device as soon as their mobile data is up — in practice, always.
Can we test Trophy for just one location even if we have several?
Yes. You can decide per location. The multi-location discount only kicks in once 2+ locations are active.