Every shift.Every department.Every property.Consistently first-class.
Trophy turns breakfast, concierge, reception, and housekeeping into a team that works together on service quality and direct bookings — made visible at every touchpoint.
- Swiss-made
- 30-day money-back
- Privacy-first
Booking.com takes 18%.Direct bookings save that margin.But Google decides whether they find you at all.
Your OTA margin isn't getting bigger. Direct reservations are the difference — and direct reservations happen when guests find you on Google and see a 4.7, not a 4.2.
Your staff deliver first-class service moments — but no one asks for a review. Because no one sees a personal upside in it.
Trophy provides the intrinsic motivation staff need. Recognition, appreciation, status, and rewards. And suddenly they ask.
Trophy turns every shift into measurable contribution — and every service moment into a review.
Every shift.Every moment.
Hotels have more guest contact than restaurants. Trophy uses that — to your advantage.
- 01
Reception
NFC tablet at the checkout desk. Present during guest departure — the review is attributed to the receptionist instantly.
- 02
Breakfast crew
Stewards get their own NFC tags on the apron. Used during espresso service or table clearing — the underrated review moment.
- 03
Concierge
Own card in the uniform. During checkout or city recommendations, a high-value review moment that otherwise goes unused.
- 04
Housekeeping
QR card with «A bed, made by Anna». Optional — but powerful. Makes the invisible shift visible and measurable.
Your shifts collect.Google decides who finds you.
Before the direct booking
93%
of potential guests check the Google profile before considering a direct booking.
Local Maps pack
Top 3
of local search captures around 50% of all clicks — that's where your team places you.
We deliberately focus on Google — Booking and Expedia are closed systems. That's where the decision between «book direct» and «go via the OTA» is made — and exactly where you win your margin back.
Measure per property.Compare across the group.
Per property
- Own NFC tags
- Own staff stats
- Own package choice
Multi-location discount
- 2–5 properties · 10% off
- From 6 properties · 20% off
- Group dashboard included
8 → 158 reviews.In 5 months.
Pizzeria Napule is a restaurant — but the mechanic is the same. Service team with unique NFC attribution, team motivation on display, AI replies in the background.
In hotels, the mechanic scales with touchpoint count. Three shifts × five staff = 15 NFC codes = 15× the chance of a review per day.
Book a demo — we'll do the math on your property
What hoteliers want to know before booking.
How many NFC tags do we need with 4 shifts and 15 staff?
One tag per active staff member. Initial run and quarterly updates included from Wachstum upwards. You can also choose shift tags (passed on at shift change) — attribution is then more coarse-grained.
We have 3 properties in Valais, Ticino, Engadin. Can we book different packages per property?
Yes. Each property gets its own package, multi-location discount applies to the total. Cross-property group dashboard included.
Does it work in multiple languages — German, French, Italian, English?
Yes. Guests write in their language, the AI replies in the same. Staff and owner interface in DE / EN.
Does Trophy also cover Booking.com, Expedia, or TripAdvisor?
No, we deliberately focus on Google. That's where the decision between direct booking and OTA booking is made — and where we want you visible. Booking and Expedia are closed ecosystems where reviews can only originate through the platform itself.
What about GDPR / Swiss DSG for staff statistics?
Staff statistics are only viewable by the owner and the individual themselves. Anonymized numbers for group dashboard. On staff departure, personal data is deleted within 30 days.
Does Trophy make sense for a strictly seasonal hotel?
Honestly — only to a degree. Local Google ranking lives on a continuous stream of new reviews; pausing for six months drops you back in the ranking and cancels out most of Trophy's leverage. For purely seasonal hotels we walk through it case by case in the demo. For year-round properties with seasonal swings (city hotels, wellness resorts), Trophy is ideal.
10-minute demo.We'll do the math on your property live.
You show me your locations, I show you Trophy. If it doesn't fit, I'll say so first.
- Swiss-made
- 30-day money-back
- Privacy-first
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