A service teamthat brings more guestsall on its own.

That's exactly what Trophy solves — not through pressure, but through mechanics. Every Google review is attributed to the specific staff member who delivered the service, via their personal NFC tag. Reviews become visible personal wins: streaks, ranks, personal bests, and a team display in the break room showing the top 3 of the month. Nobody has to be told to collect reviews — the team wants them, because every 5-star review lands on their own record. Across our Swiss cases (La Terrazza Lucerne, Restaurant Luna, among others), staff started driving the behavior themselves within 2 weeks, without management having to follow up.

Yes — Trophy is built for exactly that pace. The NFC tag on the apron takes 2 seconds: the guest taps it with their phone and lands directly in the Google review form. No app, no hunting for a QR code, no dictating links. That's faster than the payment terminal, and it happens in the same moment — at settle-up, when satisfaction peaks. A server can offer it between two tables without breaking rhythm. Busy lunch services actually produce the most reviews, because the ask is built into the existing flow instead of chasing guests by email afterwards.

Yes — that's actually the ideal team size. Trophy makes sense from 2 active servers upward, because the motivation mechanics live on comparison: who leads the monthly ranking, who holds the longest streak, who beats their personal best? A team of 5 creates exactly the dynamic that keeps reviews growing — big enough for real competition, small enough that every single review counts. With only one person serving, the drive from comparison and rank doesn't fire; we address that honestly in the demo.

Quite the opposite — because the tag is offered, not demanded. The typical moment: the guest says thanks at settle-up, the server replies «if you enjoyed it, feel free to tap here». The guest decides freely, taps with their own phone, and is inside the Google review form within 2 seconds — no app, no data collected by us. Acceptance in Swiss restaurants runs at 38–52% of guests who are offered the tag. Many guests find it more personal than an anonymous QR poster on the wall, because they're thanking a specific person for specific service.

We deliberately focus on Google, because that's where the reservation decision is made in Switzerland: around 93% of your guests check the Google profile before booking a table. Local ranking in Google Maps depends heavily on three review signals — count, average rating, and the frequency of new reviews. Those are exactly the levers Trophy works. TripAdvisor matters in tourist hotspots but is rarely causal for direct reservations at a Swiss neighborhood restaurant; Yelp plays almost no role in Switzerland. We'd rather build the one platform that determines your occupancy very well than three platforms at average.

The NFC tags are included in every Trophy package — there's nothing to buy on top. We ship them matte-black with the staff member's first name in gold script, with replacements covered when the team changes (quarterly flatrate in Googles Top 3, unlimited in Markt Dominanz and Google 360°). We deliberately don't offer a plastic budget version: the tag is the moment your venue puts an object into the guest's hand — if it feels cheap, acceptance drops measurably, and the whole effect with it.